Alexandria - Instore Branch Manager

Company Name:
Woodforest National Bank
Title: Alexandria - Instore Branch
Location: Kentucky-Alexandria
Job Number: 015271
Branch Manager
Demonstrate excellent communication skills, both written and verbal
Demonstrate excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining attention to detail
Develop and retain branch customer base by delivering outstanding customer service and mentoring branch employees to do the same
Demonstrate a business owner mentality with regard to meeting branch objectives
Responsible for branch performance and growth, including profit and loss
Responsible for hiring, training and developing an effective and diverse branch team; mentoring and encouraging internal growth
Develop a sales and service team by marketing bank products and
; analyzing customer's needs and determining appropriate products and services
Act as a resource for employees by demonstrating extensive knowledge and enthusiasm about bank products and management objectives
Responsible for communicating and implementing plans; evaluating impact and progress towards sales, service and operational goals
Develop and cultivate strategic relationships with in-store business partners
Participate in
activities in order to foster and develop customer relationships
Proficient in all policies, procedures and bank regulations pertaining to branch operations
Responsible for making appropriate decisions regarding customer's accounts, assisting others to do so and being on call when away from the branch
Manage and participate in the daily operations of the branch; working opposite schedules of the
Branch Manager to ensure adequate management coverage
Practice branch security procedures and protect customer and employee confidentiality and privacy
All other duties as assigned
High school diploma or equivalent
College graduate preferred
2 years management experience or 1 year management experience with Woodforest
2 years banking, retail or restaurant experience
May substitute a Bachelors degree for 1 year banking, retail or restaurant experience
Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer
Job: Branch Banking

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